Clean Slate Tax LLC is a tax firm that is a proud member of the ASTPS and can help American individuals and businesses with their tax related issues. They have a number of experienced and qualified individuals on staff, including attorneys, enrolled agents, and CPA’s.

In this guide we'll take a closer look at Clean Slate Tax LLC, before offering our own opinions with a review.

Clean Slate Tax LLC

About Clean Slate Tax LLC

Clean Slate Tax LLC offers tax services such as tax resolution, compliance, settlement, negotiation, and preparation. They can work with many issues across a wide spectrum and are on hand to help both individuals and businesses.

Basic Information

  • Address: 875 Mamaroneck Ave Ste 205, Mamaroneck, NY 10543-1976
  • Web Address: http://cleanslatetax.com/
  • Date of Founding: 4/18/2013
  • Contact Number: (888) 588-5429
  • BBB Accredited? Yes, since 2017.

The Company

There is a small team of experienced attorneys working for Clean Slate Tax LLC and you can see details of these employees and the work they do on the CST website. It's worth noting that these won't be the guys doing the legwork with regards to customer service, as they also have a team of support staff working for them.

The Services

One of the main services offered by Clean Slate Tax LLC is tax debt settlement. To take advantage of this service you need to have a minimum debt of at least $7,500, which should account for the vast majority of individuals and businesses who seek out this service. The average minimum enrolled amount is between $10,000 and $15,000, which means that Clean Slate Tax LLC will cater for more clients than many of their competitors.

The Employees

Clean Slate Tax LLC is a relatively small company working with fewer than 50 employees. We have heard from a couple of former employees and have also searched the web to see reports from others, and it doesn't make for great reading. However, their complaints revolve around low pay, minimal benefits and long working hours and are not necessarily concerning to customers (as would be the case if they were warning against pressure selling, misuse of customer data, etc.)

Clean Slate Tax LLC have a “Job Openings” page on their website for anyone looking for a job in this industry, but we have a feeling that the jobs listed are no longer active, on account of the fact that the same three jobs have been listed for over 2 years. Either they are still looking for those roles to be filled and are now incredibly desperate, or someone just forgot to update the page.

The Reviews

There are a lot of good reviews out there for Clean Slate Tax LLC, but there is one thing that concerns us about these. We know that some people will look at he fact that many of the positive reviews on sites like TrustPilot have been left by customers with only 1 previous review, but this is not an issue. It happens, and if you understand how TrustPilot works and how companies are told to go about collecting reviews, you will understand this.

The issue we have is that Clean Slate Tax LLC are not responding to bad reviews. In previous reviews (Tax Tiger and JG Tax Group are both good examples) we have discussed how some companies respond to bad reviews with petulance and it makes them look bad, but not responding at all can be just as detrimental to their reputation. A company that responds regularly is one that is committed to resolving issues and satisfying disappointed clients, while one that ignores all bad reviews comes across as a company that doesn't care or is trying to bury their head in the sand.

Clean Slate Tax LLC Review

Our Clean Slate Tax LLC Review

You may have already seen the rating we gave Clean Slate Tax LLC at the top of this page, now it's time to go into detail and show you how we arrived at that score by looking at the pros and cons.

The Good

  • Help with a number of tax issues
  • Tax debt relief services
  • depth process
  • Highly experienced members of staff

Help on Several Levels

Every year hundreds of thousands of Americans and American businesses find themselves in hot water with the IRS. It's common, and it's something that many of you will experience in your lifetime.

If it does happen to you then you can either deal with the situation yourself, as many choose to do, or you can hire a team of professionals like CST to deal with the issue for you. The majority choose to deal with it themselves, and if the issues are minor then this is usually the correct course of action, but if you're in over your head then it can pay to get some experience behind you.

Tax Resolution

Clean Slate’s tax resolution program initiates a complete and detailed investigation prior to the program commencing in full. During this period, the client is not expected to do anything and simply needs to remain patient.

CST believes that no individual should pay anything until they know exactly what is wrong, which tax service can resolve the problem, and how much it will cost. We have to commend them for this approach as it's something you rarely see in this industry.

Thorough Investigation

During the investigation Clean Slate Tax completes a  thorough search for any information that might help them with the tax relief process. They look for  information pertaining to the amount of money you owe, who you owe the money to, how long it has been owed for, the penalties that have been accrued, and how much of a hit your finances will take if it is paid in full. All of this information will help them when approaching the IRS.

Experienced and Certified Staff

Clean Slate Tax has one of the most trusted payrolls in the tax debt industry. Their team consists of tax attorneys, CPA’s, and other knowledgable experts. Their experience is second to none and their lead attorney has memberships with the State Bar of California, American Bar Association, and National Association of Consumer Bankruptcy Attorneys.

There are many experienced companies out there, but Clean Slate Tax manage to combine this experience with other key elements and that's what makes them standout from most of the competition.

The Bad

  • Time in business
  • Pricing transparency
  • Small staff

Time in Business

Clean Slate Tax opened for business in 2013. They have had 5 years in which to make their name at the time of writing, but while that is a good time for them to get some experience and make an impact, it's not comparable to the decades that some of their rivals have been in business for.

It's not a big issue, far from it, but it's worth pointing out nonetheless. It's also worth noting that the lawyers they have on staff have a wealth of experience working for other companies, so it's not like you'll be working with someone who has only been certified for 5 years.

Pricing Transparency

The CST website does not disclose their pricing information. This is a nuisance when looking to compare prices with other companies, but it's also not unheard of and is actually fairly common. One of the few companies we have come across that does list their prices is IRSMedic, who show their hourly prices for the different levels of attorneys they have on staff.

Small Staff

TheClean Slate Tax website openly states that they have over 25 years worth of combined experience on staff. This may sound like a lot, but in reality, it's very little when compared to what other companies offer, especially when you consider that they are hiring at least half a dozen attorneys.

This doesn't bring into question their commitment or their ability to resolve the issues at hand, but it will be cause for concern with customers who focus on experience above all else.

Clean Slate Tax LLC Help

The Bottom Line

We really like what CST have done in this industry and we're impressed with the reputation they have earned for themselves in the short space of time they have been operating. Sure, they don't have as much experience as others, but tax law, like all law, changes a lot and is constantly evolving, so experience isn't necessarily as important as the desire to continue to learn and to stay up to date with all of the latest changes.

Clean Slate Tax offer a number of tax relief services, they have a skilled and qualified team of staff on hand, and they also offer reasonable rates. We really like the fact that they do an in-depth analysis of every client's account before they take things further, and we're also impressed with the amount of money they have saved individuals and businesses over the years.

We are not, however, giving them full marks. We did start with a 5/5 review when this page was first created, but we have since seen some bad reviews that CST have made no effort to resolve, and we are also a little concerned with the fact that they have a large team of ostensibly unhappy support staff working under their lead attorneys. As a result, we're reducing them to a 4/5, but are still happy to recommend them overall.