The Good

  • Licensed attorney
  • Free consultation
  • Flat-fee
  • Educational articles

Licensed Attorney

Community Tax, LLC makes it a point to take care of their customers. They provide each customer with a state licensed attorney, a legal assistant, and a case manager assigned to his or her specific case in order to facilitate good communication and a smooth process throughout the settlement. The company also guarantees a 24-hour response to all phone calls and emails.

Free Consultation

A consultation is offered free of charge where a tax specialist is available to help consumers find the best and most affordable option to solve their tax issues. Whether you are a business seeking bookkeeping services, or you are a consumer simply looking for help to resolve your tax debt, Community Tax team members are available to help you find the most appropriate solutions to your tax requests.

Flat-Fee

There is a flat-fee fee for the investigation services. Additionally, another flat-fee is assessed to cover the cost of the services provided by the representative that follows you throughout the program to completion. In reference to how much the fees will cost themselves, the company states that it would be “irresponsible to provide such an estimate,” due to the fact that each case is unique in its own terms. Although we would like to have some sort of understanding of the costs, we do appreciate the company’s efforts to be honest and upfront. Community Tax (CTAX) also offers a refund policy to compensate for the lack of pricing information. Clients are given the option to back out after a couple of days. In this case, they will be refunded the up-front costs, and possibly a partial refund on services not rendered.

Educational Articles

This company makes a proactive effort to educate their clients with resources and educational articles pertaining to taxing logistics. Additionally, CTAX is active on social media platforms and makes an effort to post as often as possible.

The Bad

  • Time in business
  • Lack of transparency

Time in Business

Community Tax was founded in 2010, making them a relatively young company compared to their competitors. Unfortunately, they do not offer their services to a resident living in Minnesota, North Dakota, or West Virginia.

Lack of Transparency

We do like the fact that Community Tax charges flat-rate fees, this way there is no surprise when the client is charged. The issue is, the company is not very transparent concerning how much these flat-rate fees will be. For instance, we do not know what the flat-rate fee is for the investigative services, or what the fee is for filing a tax return. Although we understand that each situation is unique, we would still like to see some kind of rage to give a general idea of what the fees might be.

The Bottom Line

Community Tax offers a wide range of services that exceed most of the competition, as well as countless of successful cases to back their abilities. The company has helped resolve over $223 million of tax debt, which is an enormous amount considering the short amount of time they have been in business. We recommend calling CTAX for a consultation free of charge to go over your case, but be sure to get a quote in writing outlining the prices for both the investigative services and the program fees before signing anything.

 

Pricing

On average, Community Tax charges clients $2,500-4,500.

Services

Community Tax offers resolution options for these problems with the IRS:

  • Tax liens
  • Tax levies
  • Wage garnishments
  • Tax penalties and interest
  • IRS audits
  • Unfiled tax returns
  • Investigations for tax levies and liens

The CT staff is experienced in implementing the following services:

  • Audit representation and reconsideration
  • Reducing tax liability
  • Investigations for tax levies and liens
  • Negotiating penalty abatement
  • Settling back tax debt
  • Amending tax returns
  • Offer in Compromise (OIC)
  • Hardship and Complex Installment Agreements
  • Currently Non-Collectible
  • Bookkeeping services for businesses
  • Tax preparation and payroll tax help

Minimum Debt

Community Tax will typically require $7,000 or more, but this amount can vary from case to case.

States They Work In

Community Tax is available in 47 states across the country. The states they do not operate in are Minnesota, North Dakota, and West Virginia.

Time In Business

They were founded in 2010.

CPA on Staff

Yes

Tax Attorney on Staff

Yes—ALL of the CTR negotiators are full-time, licensed tax attorneys.

Professional Associations

They are members of American Society of Tax Problem Solvers (ASTPS),  National Association of Tax Professionals (NATP),  and members of their staff belong to the American Bar Association (ABA) and AIPCA.

Enrolled Agent on Staff

Yes, they have Enrolled Agents on staff.

Free Consultation

There is a free consultation given free of charge.

Refund Policy

The refund policy varies from case to case. There is a 3-7 day period where the client is able to get a full refund for what he or she paid up-front. Nevertheless, refund policies depend on the payment plans specific to each client.

Up-Front Fees

Community Tax Relief will not turn clients away because of their inability to pay large upfront fees. The staff will help individuals set up a payment plan that fits each unique financial situation.