Debt Rx claims to have settled millions in debt since the company was founded back in 1998. Debt Rx is certified with the IAPDA as a Bronze Member, and they offer their services to millions of Americans across 37 states, as well as Washington D.C.

About Debt Rx

Debt Rx

Basic Information

  • Address: 13017 Wisteria Drive, #443, Germantown, MD 20874
  • Web Address: http://www.debtrx.com/
  • Date of Founding: 1/1/1998
  • Contact Number: (800) 395-5353
  • BBB Accredited? No.

The Company

Debt Rx, or Debt Settlement Group to give them their full name, have been in operation since 1998. They are not accredited by the BBB, but they are accredited by several financial organizations and stake a claim on being one of the longest running debt settlement companies in the United States (although it's worth noting that there are companies that eclipse them by 20 and even 30 years).

They are based in Germantown, Maryland, and they operate in 37 states

The Services

Debt Rx prices vary, but they don't charge more than 22% and may charge a lot less. They can help customers with credit card debt, personal loan debt, and other common household debts. They cannot, however, help with:

  • IRS Tax Debt
  • Student Loans
  • Utility Bills
  • Government Loans

The Employees

Speaking to employees of debt management companies rarely results in those companies being placed in a positive light. But Debt Rx were the exception and we have heard nothing but good things, something that was backed by our research. It's worth noting, however, that we were only able to find reviews from a few former employees and we were only able to talk with one or two current ones. This is a stark contrast to some of the other companies we have covered (including Navicore, who seemingly have many employee issues, and Money Management) where we found information on dozens.

Still, it is deserving of praise.

The Reviews

There are not a huge number of Debt Rx reviews out there, but most of what we found was positive. We also tracked down a few of their former customers and they all had nothing but good things to say. The general consensus is that they are a good company who is able to do exactly what they promise to do.

Debt Rx Review

Now that we have seen what others have to say about Debt Rx, it is time for our own thoughts. See below for our Debt Rx review, compiled by our team of researchers and reviewers.

Debt Rx Reviews

The Good

  • Extensive experience in the debt management industry
  • Several services offered
  • A money-back guarantee

Extensive Industry Experience

Debt Rx is one of the most experienced names in the debt settlement realm, having been operating here for over twenty years. That kind of experience translates to better relationships with creditors with more favorable settlement terms for clients. They are more honest and transparent than many other companies in this sector and that is always a good thing.

If Debt Rx thinks that the service isn’t right for your situation, they will be upfront about it and let you know that there are better solutions out there. There are not going to refer you to one of their competitors, but they may suggest that you are better off with some counseling, or they may simply give you a little debt advice and then send you on your way.

The company makes sure that they can provide you with the proper services you need and if they can't then they turn you away.

Services Offered

Debt Rx provides several helpful services. They provide an online dashboard that allows the customer to easily manage their accounts and they also have calculators that can be used to help clients determine how much debt they will end up paying if they do not take a settlement option. This allows customers to put things into perspective and to gain a clearer idea of just how much money they can save with a debt management plan like those offered by Debt Rx.

Customers may also talk to a representative over the phone. The initial consultation is completely free of charge, and if English is not your first language then you can also request to be put through to one of their fluent Spanish-speaking customer service agents.

Money-Back Guarantee

Debt Rx has a money-back guarantee. If they do not come through for the customer, they will not charge a fee. Simple as that. Additionally, they do not charge until after a settlement is reached. However, Debt Rx does not guarantee that your debt will be lowered by a specific amount or percentage, so don't expect to get your money back based on them not hitting their full targets.

The Bad

  • Limited Availability
  • Potentially High Prices

Limited Availability

Debt Rx only operates in 37 states including Washington D.C. Individuals living outside of those states will have to look elsewhere. This isn't a huge issue, however, as Debt Rx do cover the majority of customers and there are plenty other companies to pick up the slack in the areas where they are not available. Take a look at these national companies if that includes you:

Potentially High Prices

Debt Rx’s fees range from 15 to 22 percent, which is fairly typical in this industry. However, you will find plenty of companies that operate with much lower fees and Debt Rx are far from the cheapest in this area. You may therefore want to do a little more research before you make your decision if your primary focus is on affordability.

Debt Rx Review

The Bottom Line

Debt Rx offers many beneficial services to customers. It also helps a lot that they have bilingual (English-Spanish) representatives on hand to help. The company’s experience, accreditation with the IAPDA, and money-back guarantee can provide stability and confidence where customers need it the most. This is a very security conscious industry and customers are handing over a lot of important information and putting their financial future in the hands of others, so this stability is essential.

if you are planning on using Debt Rx yourself then make sure they operate in your state and take a look at some of their competitors first. They may be a good company and they may tick many boxes for you, but that does not mean that they are the best out there.