Freedom Debt Relief has settled over $8 billion since 2002, using its sought-after debt settlement program to help tens of thousands of customers. Freedom Debt Relief was founded by two Stanford Business School Graduates, Andrew Housser and Bradford Stroh, who established the company with the goal of helping Americans to battle the rising debt crisis that the United States is facing right now.

This company requires clients to have at least $7,500 of debt in order to qualify for their services. But this troublesome criteria aside, they have a wealth of experience, superb customer service and some of the lowest rates in the debt settlement sector. There is no doubt about it: Freedom Debt Relief is one of the best debt settlement companies on the market today, and in this extensive review we'll show you just why that is the case.

Freedom Debt Relief Reviews

About Freedom Debt Relief

There are companies in this sector with more than 60 years of experience behind them, companies that have helped tens of thousands of people out of millions of debt. Freedom Debt Relief haven't got nearly as much experience, but few have been able to get close to them in terms of sheer scale, and they have used their relatively short time in this industry very productively.

Basic Information

  • Address: 4940 S Wendler Dr Ste 101, Tempe, AZ 85282-6312
  • Web Address:https://www.freedomdebtrelief.com/
  • Date of Founding: 11/5/2002
  • Contact Number: (800) 230-1553
  • BBB Accredited? No.

The Company

Freedom Debt Relief are part of the Freedom Financial Network and have been going strong since 2002. They are not accredited by the BBB and have an A- score at the time of writing, but they are very active when it comes to closing complaints and have closed over 100 of them in the last 12 months.

It might be concerning to see a company that has 100 complaints in the first place, and it's certainly a lot more than the average company we review, but you have to remember that Freedom Debt Relief is considerably bigger, with a turnover of over $500 million compared to the $10 to $20 million average.

The reason their score is A- and not A+ is because the company and its CEO have been sued by the Consumer Financial Protection Bureau, with allegations that, “Freedom charges consumers without settling their debts as promised, makes customers negotiate their own settlements, misleads them about its fees and the reach of its services, and fails to inform them of their rights to funds they deposited with the company.”

It seems like this case yet has to reach its conclusion, so we cannot comment on it and can only review Freedom Debt Relief based on our own findings.

Freedom Debt Relief

Services and Prices

Freedom Debt Relief employ over 1000 employees, all of which are ready to help customers with anything from settlement, to consolidation, bankruptcy, and more. They have settled billions worth of debts since they were founded and they are by far the biggest in this sector.

You need a minimum debt of $7,500 before Free Debt Relief will work with you, after which they can offer all of the following as part of their debt management plans:

    • Fees: $9.95 setup; $9.95 monthly.
    • Percentages: 18% to 25% of enrolled debt.
    • Time to Completion: Between 2 and 5 years (average is just under 4 years).
    • Estimated Savings: 20% to 35%.

The Employees

For a large company that hires so many people, Freedom Debt Relief have a surprisingly positive overall score on employee review sites and we had to look long and hard to find genuine complaints from former members of staff. On the whole, it appears that they are a very good company to work for, and one that keeps a huge number of employees in work, almost as many as GreenPath Financial Wellness.

Our Freedom Debt Relief Review

To see what we had to say about this company, and to find out whether we recommended them or not, read our Freedom Debt Relief review below. Be sure to checkout other similar companies as well, as as National Debt Relief and The Debt Management Group.

The Good

  • You only pay once your debt is settled
  • They have been doing business for over 15 years
  • They have a low settlement threshold

Fantastic Industry Experience and Accreditations

With senior executives sitting on the American Fair Credit Council, it isn’t surprising to discover that Freedom Debt Relief holds major industry accreditations, including AFCC and IADA. This means that their practices are held to highest standards and a strict code of conduct. Freedom Debt Relief has been around since 2002, so they are not one of the oldest in this sector and don't have the experience that others do, but they have more than made up for that by settling a vast number of accounts and clearing more debt than 95% of other companies in this sector.

As mentioned already, Freedom Debt Relief employs about 900 people; in other words, there are only about a dozen companies in the debt settlement industry who employ anywhere near that many people. This fact alone says a lot about the dependability and reputation of the company, and shows you just how they have been able to make such a big impact in a relatively short space of time.

Excellent Services

With a money back guarantee, all clients are provided with the stability and peace of mind that they seek, knowing that their money will never go to waste and that they will always receive the best level of service they can possibly get. In addition, Freedom Debt Relief offers free consultations with no upfront fees, and they provide all clients with their own debt consultant throughout the entirety of the settlement process.

Each client is equipped personally with a customized plan to fit their budget. The goal is to relieve all debt within 24-48 months, which is standard in the debt settlement industry, but it is possible for this timeframe to be both shorter and longer.

Potentially Low Prices

Freedom Debt Relief charges 15-25% of the total debt enrolled, which is quite competitive with other debt settlement companies. All customers will be provided with a 24/7 online debt management dashboard to help ensure their debt is resolved and to give them an insight into the process. This is not uncommon in this day and age, but there are still companies that don't offer this service and there are also companies that offer it in theory, but in practice have something that is slow, ineffective and rarely updated. This is not the case with Freedom Debt whose system is exemplary.

The average debt reduction is around 50%, which can save customers a significant amount of money and send them flying into the black with a bright financial future ahead of them. Although this amount of reduction is very compelling, clients must remember that they are paying 15-25% of the amount of debt enrolled, so not all of that profit ends up  With that being said, clients are still saving on average about 30% when all is said and done.

Positive Freedom Debt Relief Reviews

Clients who work with Free Debt Relief report high levels of satisfaction. The attention to detail, encouragement, and professionalism is all very appealing to customers and should all be taken into account when considering them as an option for your debt relief needs.

The Bad  

Limited Availability

Freedom Debt Relief only operates in 38 states. Their services are not available in the following states:  VT, CT, GA, ME, NH, NJ, RI, WV, IL, SC, OR, WA. Additionally, you need to have at least $7,500 worth of debt. There are some sites claiming that you need a minimum of $15,000, leading to some confusion, because while $7,500 is below average (the average credit card debt alone is in excess of $8,000) $15,000 is well above it.

Potentially High Prices

Going with this company may end up costing you 25% of the debt that you enroll with them. However, rates can go as low as 15% (which by industry standards is an excellent rate), and 25% is considered to be quite high. If you decide to contact Freedom Debt and enquire about their services and they tell you that you will need to pay 25%, we recommend looking elsewhere. As good as they are, this is far too high.

You have to also consider that any settlement plan with negatively impact your credit report and the higher the rate you pay, the less money you will have left over at the end of the settlement and the easier it will be for you to slip back into debt.

You May Need to be Patient

Some clients have expressed a certain degree of dissatisfaction with the amount of time it takes this company to settle their debts, but this is often due to the fact that the customer cannot pay more quickly and they owe a lot of debt. The onus is still on the customer to come up with the cash and if they are unable to do that then Freedom Debt are unable to settle debts. They use your money for this process, not theirs, and if you have no money to offer them then your debts will not be paid off.

The Bottom Line

Freedom Debt Relief has a professional reputation and conducts business with a high satisfaction rate. They have also impressed us in most areas, and our researchers had nothing but good things to say about them and the way they do business.

Freedom Debt Relief holds all major industry accreditations and has over 15 years of experience settling debts. That being said, our only concern is the rates that they charge some of their customers. Still, if you owe over $7,500 and you live within one of the states they serve, we recommend Freedom Debt Relief.