Freedom Debt Relief has settled over $8 billion since 2002 through its debt settlement program by helping over 40,000 customers. Freedom Debt Relief was founded by two Stanford Business School Graduates, Andrew Housser and Bradford Stroh, whose aim was to help people financially.

This company requires clients to have at least $7,500 of debt, nonetheless, they provide a great amount of experience and customer satisfaction to the financial world. With superb customer service and possible low rates, Freedom Debt Relief is one of the best debt settlement companies on the market today.

Freedom Debt Relief Reviews

About Freedom Debt Relief

There are companies in this sector with more than 60 years of experience behind them, companies that have helped tens of thousands of people out of millions of debt. Freedom Debt Relief haven't got nearly as much experience, but few have been able to get close to them in terms of sheer scale, and they have used their relatively short time in this industry very productively.

Basic Information

  • Address: 4940 S Wendler Dr Ste 101, Tempe, AZ 85282-6312
  • Web Address:https://www.freedomdebtrelief.com/
  • Date of Founding: 11/5/2002
  • Contact Number: (800) 230-1553
  • BBB Accredited? No.

The Company

Freedom Debt Relief are part of the Freedom Financial Network and have been going strong since 2002. They are not accredited by the BBB and have an A- score at the time of writing, but they are very active when it comes to closing complaints and have closed over 100 of them in the last 12 months.

It might be concerning to see a company that has 100 complaints in the first place, and it's certainly a lot more than the average company we review, but you have to remember that Freedom Debt Relief is considerably bigger, with a turnover of over $500 million compared to the $10 to $20 million average.

The reason their score is A- and not A+ is because the company and its CEO have been sued by the Consumer Financial Protection Bureau, with allegations that, “Freedom charges consumers without settling their debts as promised, makes customers negotiate their own settlements, misleads them about its fees and the reach of its services, and fails to inform them of their rights to funds they deposited with the company.”

It seems like this case yet has to reach its conclusion, so we cannot comment on it and can only review Freedom Debt Relief based on our own findings.

Freedom Debt Relief

Services and Prices

Freedom Debt Relief employ over 1000 employees, all of which are ready to help customers with anything from settlement, to consolidation, bankruptcy, and more. They have settled billions worth of debts since they were founded and they are by far the biggest in this sector.

You need a minimum debt of $7,500 before Free Debt Relief will work with you, after which they can offer all of the following as part of their debt management plans:

    • Fees: $9.95 setup; $9.95 monthly.
    • Percentages: 18% to 25% of enrolled debt.
    • Time to Completion: Between 2 and 5 years (average is just under 4 years).
    • Estimated Savings: 20% to 35%.

The Employees

For a large company that hires so many people, Freedom Debt Relief have a surprisingly positive overall score on employee review sites and we had to look long and hard to find genuine complaints from former members of staff. On the whole, it appears that they are a very good company to work for, and one that keeps a huge number of employees in work, almost as many as GreenPath Financial Wellness.

Our Freedom Debt Relief Review

To see what we had to say about this company, and to find out whether we recommended them or not, read our Freedom Debt Relief review below. Be sure to checkout other similar companies as well, as as National Debt Relief and The Debt Management Group.

The Good

  • You only pay once your debt is settled
  • Been doing business for over 15 years
  • Only requires you to settle a minimum of $15k

Fantastic Industry Experience and Accreditations 

With senior executives sitting on the American Fair Credit Council, it isn’t surprising to find out that Freedom Debt Relief holds major industry accreditations, including AFCC and IADA, which means the company is held to high standards of ethics. The company has been around since 2002 and is one of the most experienced companies in the industry.

As aforementioned above, Freedom Debt Relief employs about 900 people; in other words, there are only about a dozen companies in the debt settlement industry who employ anywhere from that many people. This fact alone says a lot about the dependability and reputation of the company.

Excellent Services

With a money back guarantee, the client is given a piece of mind that his money will never go to waste and he or she shall always receive the best of service. In addition, Freedom Debt Relief offers free consultations with no upfront fees along with one debt consultant throughout the entirety of the settlement process.

Each client is fitted personally with a customized plan to fit their budget. The goal is to relieve all debt within 24-48 months, of which is standard in the debt settlement industry.

Potentially Low Prices

Freedom Debt Relief charges 15-25% of the total debt enrolled as a fee for their services, which is quite competitive with other debt settlement companies. Customers who decide to go with this company provided with 24/7 online debt management dashboard to help ensure their debt is resolved within 24-48 months, which is fairly average.

The average debt reduction is around 50% which can save customers a significant amount of money. Although this amount of reduction is very compelling, clients must remember that they are paying 15-25% of the amount of debt enrolled. With that being said, clients are still saving on average about 30% when all is said and done.

Positive Freedom Debt Relief Reviews

In all, clients who work with Free Debt Relief report high levels of satisfaction. The attention to detail, encouragement, and professionalism is all very appealing to customers and should all be taken into account when an individual is looking for a company to help settle their debts.

The Bad  

Limited Availability 

Freedom Debt Relief only operates in 38 states. Services are not included in states such as VT, CT, GA, ME, NH, NJ, RI, WV, IL, SC, OR, WA. Additionally, those who want to go with Freedom Debt Relief cannot unless they plan on settling $15,000 or more.

Potentially High Prices

Going with this company may end up costing you a total of 25% of the debt you enroll. It is also important to keep in mind, rates go as low as %15 (which by industry standards is an excellent rate), it is concerning to see a potential price that high.

What's more, it is worth reminding customers that the debt settling process can negatively affect their credit score. It is strongly suggested that you get a quote before anything.

You May Need to be Patient

Some clients have expressed a level of dissatisfaction with the amount of time it has taken the company to resolve their debts, but this is often due to the fact that the customer cannot pay more quickly and the large amount of money owed.

The Bottom Line

Freedom Debt Relief has a professional reputation and conducts business at a very high satisfaction rate. The company holds all major industry accreditations and has over 15 years of experience settling debts. That being said, our only concern is the rates at which the company charges. If indeed you owe over $15,000 and you live within one of the states they serve, we recommend Freedom Debt Relief.

Contact Information

  • Website: freedomdebtrelief.com
  • Contact Form Address: 4940 S Wendler Dr Ste 101, Tempe, AZ 85282-6312
  • Freedom Debt Relief Hours: Monday-Friday 5 AM – 8:30 PM PST; Saturday 9 AM – 1PM *You can also call and leave a message with Freedom Debt Relief at any time