Apparently, the best things in life are free, but this saying doesn’t generally apply to disposable razors, beauty product samples and cheap crap that falls to pieces as soon as you get it out of the box.
Still, free is free, and cheap or not, you can’t argue with a $0 price tag. That’s why Get It Free, a website that claims to provide customers with a host of freebies and coupons, has grown so big so quickly. But why is it that one of the most searched terms relating to this site is “is Get It Free a scam?” and why are there so many bad reviews out there?
In other words, is Get It Free a scam, is it a bad company, or is it just severely misunderstood and misrepresented?
What is Get It Free?
Get It Free is a site that offers freebies and other deals that get the bargain hunter in all of us excited. These are generally split into the following categories:
- Free Stuff: Most of these are samples, but there are also apparently some services and full-sized products available.
- Deals and Discounts: Use links and print coupons to take advantage.
- Competitions: Enter for a chance to win big, etc.,
Each listing has an expiry date or redemption limit and you can see how many times each one has been used by other members of the site.
All of that sounds good. For the most part, it’s nothing new as there are many sites out there offering competitions, deals and more. What sets Get It Free apart from the rest are the freebies, and this is also what has caused the most controversy.
Get It Free Reviews
We have trawled through many Get It Free reviews, both website reviews and user reviews. The website reviews tend to be much more favorable, but that is to be expected. They are less inclined to rate any service poorly, and in most cases they have something to gain by rating it highly.
You also have to consider that many website reviewers have not used the site. The bulk of these reviews are written by writers who get all of their information from Wikipedia or from the site’s About Us page and simply don’t have the time or the resources to actually try the service out for themselves.
But customer reviews aren’t perfect either. The vast majority of customer reviews for Get It Free are poor, but you have to consider that most customers will only leave a review when they have something bad to say (something we found with Credit Karma, Self Lender and even many Membership Clubs). It’s just one of those harsh facts that all customer-centric companies have to deal with: a happy customer is a quiet customer, but an angry customer will shout their displeasure from the rooftops.
We can glean some good information from these negative Get It Free reviews though and there are a few issues that keep arising:
Issues with Get It Free
Customers generally complain about two things.
1. Lack of Freebies: There are many customers who claim to have gotten free stuff, but for every such claim there are two or three who say otherwise. A few reviewers claim to have been members for over 2 years and to have not received anything in that time. In most cases, the freebies are small. We’re not talking about free iPads or other blatant scams, but rather we’re talking about cosmetics, toiletries, and the sort of stuff you would see being handed out for free all of the time at department stores.
These products are probably easy to come by for Get It Free and the brands they work with, so we’d be surprised if they didn’t exist, but it wouldn’t be cheap or easy to ship these and the brands would likely want something in return. This is likely why there are so many complaints regarding hidden fees and subscriptions.
2. Spam: By far the biggest complaint about how Get It Free operates concerns the constant marketing materials that they send to customers. Not only do many claim that they are bombarded with emails, but they also claim that their requests to unsubscribe are being ignored.
In fact, if you look at the complaints on the Better Business Bureau, 90% of them seem to be about this issue, contributing to a score that was 97% negative at the time we checked.
We actually tried it ourselves. We signed up and almost instantly the emails began. We wouldn’t go as far as to say that we were flooded, but there were certainly more than we would have liked and we can imagine how frustrating it would be to be receiving these for many weeks, months, or even years.
We didn’t have an issue unsubscribing, but we can definitely understand the frustration of the people who did.
Is Get It Free a Scam?
We wouldn’t go as far as to call it a scam, but it does seem to fly too close to the boundaries of what is considered acceptable in terms of data harvesting and protection. Authorities are increasingly cutting down on activities such as this and we have recently seen the European-wide initialization of an act that would essentially stop Get It Free in their tracks if they operated in the EU.
To understand why they send so many emails you have to understand how a company like this operates. They probably do give away freebies and prizes, but in return they gather data via surveys and it is this data that likely keeps their profits turning over.
Data like this is very valuable to retailers, and Get It Free seem to work with many such retailers. As for the complaints about lack of actual freebies, we would be very surprised if there were no freebies and no real sweepstakes, because it only make sense that retailers would happily provide Get It Free with coupon codes, samples and more in exchange for data and PR.
However, it also seems likely that a few of these will overrun, a few will go missing, and a few mistakes will be made. This will result in a small percentage not getting what they thought they would get, which in turn will lead to the many bad reviews out there for Get It Free.
So no, it’s probably not a scam. But if you ask us, all the free product samples and sweepstakes in the world aren’t worth the constant barrage of marketing that you will receive when you give big brands all your personal data.